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Shipping Policies

All orders shipped to our customers are fully insured. Therefore, we ask ALL our customers to inspect their packages for any tampering or damage before signing upon receipt. We take every precaution to ensure the safety of your order delivery, and we require a signature for ALL packages.

Every item sold by Verdi-house.com has to pass our QC department prior to order shipment to insure our customers’ satisfaction. 

SHIPPING OPTIONS AND COSTS
We offer a Free Ground Shipping on orders of $199.00 or more.

Here are the other delivery options you may choose:


 

FedEx Express Saver- 3 business days after order has been processed - $9.95

FedEx 2nd Day- 2 business days after order has been processed - $17.95

FedEx Overnight- 1 business day after order has been processed - $26.95

FedEx Saturday Delivery - $37.95

 


All orders are shipped via FedEx Priority Overnight, FedEx 2Day, or FedEx Ground, dependent on the item(s) you purchase, destination of your order, and the shipping method you select.  Please note that Ground and Overnight deliveries do Not include Saturday delivery.  Upon necessity, Saturday delivery may be arranged for an additional fee.  Please call 1-818-547-3000 and one of our friendly consultants will gladly arrange this for you.

 

If the delivery of your package is postponed or delayed due to circumstances beyond our control, such as weather issues or mechanical difficulties, Verdi-House.com will not be held liable or refund the shipping charges.

Verdi-House.com will only ship to street addresses, not a P.O. Box address. As an added security measure for our customers, all orders of $1000.00 and above must ship to the billing address only.

WHEN WILL THE ORDER SHIP
Orders must be received and clear credit authorization by 11:00AM PST on a business day (Monday through Friday, excluding holidays) in order to be processed the same day. Any order placed after this cut-off time, will be processed the following business day. Most orders require 3-5 business days to be processed and shipped. Exceptions include special order items, rings that require sizing, items out-of-stock, and items that are personalized. These may take longer processing  time. Ladies’ standard ring size is 7, men’s standard ring size is 10.

Customers will receive an email confirming their order that will include their FedEx tracking number.

PACKAGING
All items will be placed in a tasteful Verdi-House.com jewelry box, free of charge.

SHIPPING TO HAWAII OR ALASKA
Orders shipping to HAWAII or ALASKA are eligible for ground shipping only. They may take extra 1-3 days to arrive.

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