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Return Policy

As part of our dedication to make your shopping experience pleasant, simple, and convenient we are offering a 30-Day return or exchange privilege. If for any reason you are dissatisfied with your purchase, you may return it within 30 days of shipment for a full refund or exchange. As simple as that.

Upon receipt, the returned item will be reviewed by Our Quality Control Department. All products must be returned undamaged and in unused condition, in original boxes, with original tags, and with paperwork to ensure a full refund. Any item that shows signs of wear and/or alteration, resized (by a jeweler other that Verdi-House.com), or damaged will not be accepted for return. Any items returned improperly or uninsured, shipped beyond the 30-day return period and without Verdi-House.com return authorization code will be refused upon receipt.

STEPS TO PREPARE YOUR RETURN

A. Send an email to returns@verdi-house.com requesting a return authorization code or call 1- 855-388-3734 and you will receive your Return authorization code.
Write this number on the original packing slip and on the outside of the box you are returning.

B. Place the item securely in the original package. Include ALL  accompanying materials.

C. Insure Your Package for the amount of the price shown on your invoice. Be sure to ship your item fully insured and request a return receipt for confirmation that your shipment has reached Verdi-House.com. Please NOTE that FedEx and  UPS will not insure merchandise over $500.00. Please ship your packages over $500.00 via USPS Registered Mail.

D. Verdi-House.com will not be responsible for loss or damage of return shipments.

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